nogd 88's Privacy Policy

This Privacy Policy ("Policy") applies to all users of the nogd 88 platform ("Platform"). When you visit the nogd 88 website, open an account, play games, or use any of our services, you accept the terms of this Policy. This document explains what information we collect, the purposes for which we use it, and whether and how we share it with third parties.

nogd 88 services are strictly for individuals aged 21 and over. We do not knowingly collect personal information from minors. If you believe we hold information about a minor, please notify us immediately so we can delete that information.

Our Terms and Conditions and this Privacy Policy complement each other. You should read both documents carefully before using our services.

2.1 Registration and Identity Information

The information you provide when opening an account includes:

• Full name and date of birth
• Email address and mobile number
• Username and password (stored in encrypted form)
• National ID card or passport details for identity verification

2.2 Financial Transaction Information

We collect certain payment-related information to process deposits and withdrawals. The payment methods currently supported by nogd 88 are bKash, Nagad, Rocket, and bank transfer. For each transaction, the payment method name, account number (partial), and transaction amount are logged.

Full payment card or bank account details are never stored on our servers — they pass directly through the payment gateway's encrypted connection.

2.3 Technical and Usage Information

We automatically collect certain information while you use the platform:

• IP address and device identifier
• Browser type and operating system
• Pages visited, session duration, and click data
• Information collected through cookies and similar tracking technologies

2.4 Communication Information

When you contact us via live chat support or email, we retain a record of that conversation. This helps us improve our service quality and follow up on previous issues.

nogd 88 uses the information collected for the following purposes:

• Account management and identity verification: To confirm your identity and keep your account secure.
• Transaction processing: To complete deposits and withdrawals and to issue bonuses.
• Service improvement: To identify technical issues on the platform and improve the user experience.
• Legal and security obligations: To prevent fraud, money laundering, and other illegal activity.
• Customer support: To resolve your complaints and questions.
• Promotional communications: With your consent, to inform you about special offers and updates.

3.1 Marketing Communications

You may give or withdraw consent to receive promotional emails and messages at registration or later through your account settings. Even after withdrawing consent, you will still receive necessary transactional messages.

nogd 88 does not sell your personal information or provide it to third parties for commercial purposes. However, limited information may be shared in the following circumstances:

• Payment processors: Necessary information is exchanged with the relevant payment service providers to carry out bKash, Nagad, Rocket, and bank transfer transactions.
• Technology service providers: Software and infrastructure suppliers engaged to operate the platform, who are bound by specific confidentiality terms with us.
• Game providers: Game studios engaged to deliver game services, including Pragmatic Play, PG Soft, JILI, and Evolution. Only the information needed to manage game sessions is shared in this context.
• Legal authorities: Information may be disclosed to competent authorities when required to assist with a lawful legal claim or investigation.
• Business transfers: In the event of a merger or transfer of any part of the business, information may be provided to the relevant party; however, this Policy will remain in force in such cases.

5.1 What Are Cookies

Cookies are small text files stored in your browser. They are used to ensure the platform functions correctly and to improve the user experience.

5.2 Types of Cookies

• Essential cookies: Required for login sessions and security — these cannot be disabled.
• Functionality cookies: To remember your preferred language and settings.
• Analytics cookies: To analyse site traffic and usage patterns — subject to your consent.
• Marketing cookies: To display relevant advertisements — subject to your consent.

5.3 Cookie Controls

You have the option to accept or reject cookies through your browser settings. However, disabling essential cookies may cause some platform functions to not work correctly.

6.1 Retention Period

We retain your personal information for as long as your account is active and as needed to provide our services. After an account is closed, certain information may be retained for a specified period to meet legal obligations.

6.2 Security Measures

nogd 88 applies industry-standard technical measures to keep your information secure:

• Data transfers are secured through SSL encryption.
• Passwords are stored using hashing and salting techniques.
• Access to sensitive data is restricted to authorised staff only.
• Regular security audits and updates are conducted.
• Sensitive actions are confirmed through OTP verification.

No data transmission over the internet is entirely risk-free — we take all reasonable precautions but cannot guarantee absolute security.

As a user of the nogd 88 platform, you have the following rights:

• Right to access: You may request to see what information we hold about you.
• Right to correction: You may request that inaccurate or incomplete information be corrected.
• Right to deletion: You may request that your information be deleted, within the limits of our legal obligations.
• Right to restrict processing: In certain circumstances, you may request that the use of your information be limited.
• Right to withdraw consent: You may opt out of marketing communications at any time.
• Right to complain: If you have a concern about how your information is handled, you may raise it with our support team.

7.1 How to Exercise Your Rights

To exercise any of the above rights, contact us via our 24/7 live chat support or by email. We provide assistance in both Bengali and English. We will respond to your request within a reasonable time after receiving it.

You will also find various account and data control options in our Responsible Gaming section.

To deliver our services, some information may be processed or stored on servers outside Bangladesh — for example, on international cloud infrastructure or game providers' servers. In such cases, we ensure that the relevant service providers maintain appropriate data protection standards.

For data transfers, we use contractual obligations and technical safeguards to ensure your information is handled in accordance with this Policy.

All nogd 88 services are strictly for individuals aged 21 and over. An age verification process is followed at registration, and suspicious accounts are investigated. We do not knowingly collect, store, or use any information belonging to minors.

If you believe a minor has accessed the platform, please notify us via live chat support. That account's information will be deleted promptly.

For further guidance, you can read about nogd 88's goals and values on our About Us page.

nogd 88 reserves the right to amend or update this Privacy Policy as needed. When changes are made, the "Last updated" date at the top of the page will be revised, and for significant changes a notice will be sent by email or displayed within the platform.

Continued use of the platform after any changes will be considered acceptance of the updated Policy. We therefore recommend reviewing this page regularly.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact nogd 88 in the following ways:

• Live chat: Click the chat icon at the bottom right of the platform — active 24 hours a day, 7 days a week.
• Email: [email protected] — support is available in both Bengali and English.

We are committed to responding to any data-related request in a timely manner. Visit our FAQ section for answers to frequently asked questions.